Job opportunities

Commercial Trainer




(Montreal, Quebec) Canada


Commercial Development

Application deadline

10 March 2019


Your position:

The commercial trainer reports to the Senior Manager, Commercial Training & Development and is responsible for the sales and commercial training curricula and initiatives, leveraging the 6Ds training methodology. For sales training, the scope is product and disease knowledge, effective selling and communication skills, business acumen and any training aspects of compliance. As part of commercial training, development workshops are offered to head office employees, through the Beacon Program.

Training/ Workshop Development – 30%

  • Act as Lead trainer to keep curricula up-to-date for core training initiatives, including onboarding new Central Nervous System (CNS) reps and employees, while collaborating with Field Sales Trainers. These new hire curricula include all promoted brands, with current marketing strategies and resources.
  • Periodically assess the training needs for key customers (CNS reps, Area Sales Managers, Health Communication Specialists, head office employees and managers). Develop and then leverage surveys and training assessments to incorporate recommendations and enhancements going forward.
  •  Plan, design and develop training workshops and materials, as per the annual training plan (for national/ regional meetings, core training, customer groups) according to the critical path.
  • Liaise effectively with Marketing, Sales, Medical, Business Effectiveness, HR and all trainers to develop workshops that meet participants’ needs. For Alliance brand workshops, liaise with the Otsuka training department to ensure alignment within the training plan.
  • Consider the various options for delivery of training, which include the Virtual Learning Environment (VLE) / Remote Training, and Face-to-Face training, and select the most appropriate for the execution.

Training Facilitation – 20%

  • Effectively facilitate the various training initiatives by ensuring learning takes place and that learning transfer continues post-training (as per 6Ds methodology).
  •  Includes, but is not limited to: Foundational and Advanced Training, Webinars (Skype / Go To Meeting), Flash meetings, Sales training, Head Office training (Beacon program).

Special Projects and Other Duties – 30%

  • Develop and manage timelines for national training initiatives, in collaboration with cross-functional partners and members of the training team.
  • Act as Lead trainer responsible for delivery of Training & Development resources and programs via remote platforms such as ElevateU, LMS, remote meetings / webinars, other platforms. Serve as the main point of contact within the commercial organization regarding existing or new training initiatives; Plan and drive training projects as per annual plan, including product pre-launch and launch; Prioritize initiatives which ultimately improve sales effectiveness.
  • Participate in Managers’ meetings and present or facilitate on behalf of training, and also participate in commercial planning/PoA meetings.
  • Perform any other task assigned by department management, which may include collaborating with vendors or aspects of budget management.
  • Assist with interviewing candidates for the CNS representative position.

Coaching – 15%

  • Coach and train CNS reps on Selling & Communication skills, Product & Disease knowledge, and Business Acumen in the field (mix of new and experienced representatives, nationally).
  • Assess the implementation of commercial strategies and sales techniques by working with CNS reps on their territories, and during workshops at Advanced Training or at sales meetings.
  • As needed based on Filed Sales Training feedback and resourcing plans, monitor and support new employees’ progress during foundational training.

Professional Development – 5%

  • Attend training events, such as LTEN, to develop and maintain a high level of training expertise.
  • Attend scientific events linked with the CNS to maintain a high level of professional expertise.
  • Personal development plan, as updated each year within the performance management system.

Position Qualifications:

  • University degree in science or business administration.
  • Minimum of 5-7 years of relevant experience in the Canadian pharmaceutical industry, including proven needs-based sales success.
  • Previous coaching/training experience, and CNS experience an asset.
  • Working knowledge of Microsoft Office software, and Remote learning platforms an asset.
  • Excellent oral and written communication skills in both French and English.

Key Competencies:

-          Multi-tasking and Project management

-          Initiative

-          Teamwork

-          Communication

-          Customer service orientation

-          Results orientation

Working Conditions:

-          Normal office                                                                    Yes

-          Evening/ weekend commitments                             Yes

-          Travel commitments                                                      Yes

-          % travel required                                                             20-25%

-          Other


-          Lundbeck Canada Inc.   Montréal (Québec)

Report To:

-          Sr. Manager, Commercial Training & Development



For further information, please contact the Human Resources Department.

Your application
Please click on the link below to apply for this position.

Apply for the job here

Please apply for this job from a desktop/laptop computer.

Lundbeck is a global pharmaceutical company specialized in psychiatric and neurological disorders. For more than 70 years, we have been at the forefront of research within neuroscience. Our key areas of focus are depression, schizophrenia, Parkinson's disease and Alzheimer's disease.

An estimated 700 million people worldwide are living with psychiatric and neurological disorders and far too many suffer due to inadequate treatment, discrimination, a reduced number of working days, early retirement and other unnecessary consequences. Every day, we strive for improved treatment and a better life for people living with psychiatric and neurological disorders – we call this Progress in Mind.


Our approximately 5,000 employees in more than 50 countries are engaged in the entire value chain throughout research, development, production, marketing and sales. Our pipeline consists of several late-stage development programmes and our products are available in more than 100 countries. Our research centre is based in Denmark and our production facilities are located in Denmark, France and Italy. Lundbeck generated revenue of DKK 17.2 billion in 2017 (EUR 2.3 billion; USD 2.6 billion).

For additional information, we encourage you to visit our corporate site and connect with us on Twitter at @Lundbeck and via our LinkedIn company page.


Corporate film

Lundbeck is a global pharmaceutical company highly committed to improving the quality of life of people living with psychiatric and neurological disorders.

Follow us on LinkedIn

Linked-in image

Become part of Lundbeck's professional network to stay up-to-date with our worldwide career opportunities.

Go to LinkedIn

Follow us on Twitter

Stay updated with the latest news and conversations around Lundbeck and our business. 

Go to Twitter

Visit us on YouTube

Learn about our disease areas and hear stories by patients living with psychiatric and neurological disorders. 

Go to YouTube
Cookie Policy
You have chosen to leave Lundbeck does not have any responsibility for the content provided by other websites. Click "OK" to continue or "Cancel" to remain on